Question 1

Can management refuse entry based on dress code?

Accepted Answer

Yes. Management reserves the right to refuse entry to anyone who does not respect the dress code or property policies.

Question 2

Are weapons allowed on the property?

Accepted Answer

No. CASA NEOS is private property, and weapons of any kind (openly carried or concealed) are strictly prohibited. This includes firearms, knives, stun devices, and similar items. Persons who refuse to remove or store a weapon off premises will be asked to leave and may be subject to trespass charges.

Question 3

Do I need a reservation for CASA NEOS Summer Experiences?

Accepted Answer

Reservations are strongly recommended for the Summer Menu, World Soccer Final Viewing Brunch, and other seasonal events, as availability can be limited. Golden Hour at the bar welcomes walk-in guests, while larger groups and special experiences are best reserved in advance to secure your preferred time.

Question 4

Does CASA NEOS have a rooftop bar?

Accepted Answer

CASA NEOS features a Members-only rooftop overlooking the Miami skyline, adding an elevated nightlife experience to its collection of dining and entertainment concepts and the broader world of Miami rooftop bars.

Question 5

Does CASA NEOS have sister restaurants?

Accepted Answer

CASA NEOS is part of Riviera Dining Group (RDG), a hospitality group behind a collection of celebrated dining and lifestyle destinations. Sister restaurants include MILA Miami, AVA MediterrAegean Coconut Grove, AVA MediterrAegean Winter Park, CLAUDIE, and HONŌ Miami (coming spring of 2027). Explore the Riviera Dining Group portfolio to discover more of our restaurants and experiences.

Question 6

Does CASA NEOS host global events and private experiences?

Accepted Answer

Yes, CASA NEOS offers private dining and bespoke event experiences designed for both intimate gatherings and large-scale productions. These spaces can be tailored across different areas of the venue, including the restaurant, lounge, beach club, and rooftop, allowing guests to create highly customized experiences depending on the occasion. Private experiences at CASA NEOS are designed with a strong focus on atmosphere, culinary execution, and service flow, making them suitable for international visitors, brand activations, corporate events, celebrations, and hospitality-driven gatherings. Each event can be structured with curated menus, dedicated service teams, and flexible layouts that reflect the venue’s overall aesthetic of elevated waterfront hospitality.

Question 7

Does CASA NEOS offer Brunch?

Accepted Answer

CASA NEOS offers a vibrant Miami brunch experience on Saturday and Sunday, where Mediterranean-inspired cuisine, music, and waterfront energy come together for a memorable weekend gathering.

Question 8

Does CASA NEOS serve sushi?

Accepted Answer

Yes, CASA NEOS offers a curated selection of sushi alongside Mediterranean-inspired dishes, creating a diverse and elevated dining experience.

Question 9

How do I get a table at Casa Neos?

Accepted Answer

Request a VIP table: pick Casa Neos first, then the night, your total guests and any table type. We contact you about VIP at Casa Neos for your date. Sending a request charges nothing, and nothing is held until it is confirmed with you.

Question 10

Can I get a refund?

Accepted Answer

Deposits and ticket sales are generally final after purchase, unless that event page, the venue or the checkout says otherwise. Refunds may be issued if an event is cancelled, where the law requires it, or when the venue or checkout provider approves an exception. Service, platform and processing fees, and partial changes, may not be refundable unless the law requires it or the page says otherwise. If you think there is a problem with a charge, contact us first, before any payment dispute or chargeback.

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